Help Center

V1 presets can’t be loaded directly into V2. V2 is a separate plugin, and some plugins include new parameters and controls that weren’t available in V1. You can manually recreate your favorite V1 settings in V2, then save them as new presets to use again.

V2 brings a redesigned plugin experience, with major improvements across the entire lineup:

• Completely redesigned interface across all plugins
• Smart Preset System with folders, tags, favorites, and search
• A/B Comparison to quickly compare settings and hear detailed differences
• Smart Gain for loudness-matched comparisons
• Short-Term LUFS readout on every plugin
• New oversampling algorithm for cleaner, alias-free high frequencies
• Battery feature that simulates power supply behavior

Yes, as long as you keep your V1 plugins installed. Your existing V1 plugins will continue to work with your older projects and sessions. V2 installs as a separate plugin and won’t replace or modify V1.

No. V1 and V2 are separate plugins, so there’s no need to uninstall your existing Safari plugins. We recommend keeping V1 installed for compatibility with your older projects and sessions.

Yes! Your V2 Everything Bundle purchase also gives you access to all current plugins, including the legacy V1 versions.

You can download the V1 legacy plugins from the My Products section in your User Area.

No. V2 is a completely new set of products, so it isn’t a free update. As a loyal Safari Audio customer, you’re eligible for a special upgrade price. Visit your User Area to find your personalized upgrade offer.

Our free 14-day trial gives you full access to every plugin feature. No serial number or credit card required.

Step 1: Go to the downloads page

Visit safaripedals.com/pages/downloads-page and browse the available plugins.

Step 2: Download and install

Click the download link for your OS (Mac or Windows), run the installer, and follow the on-screen instructions.

Step 3: Load in your DAW

Launch your DAW, add the plugin from your plugin list, and follow the prompts to start your 14-day trial.

Step 4: Extend your trial (if needed)

Need more time? Email bar@safariaudio.com with your Hardware UUID.

Find your Hardware UUID:

• Mac: Apple menu → About This Mac → More Info → System Report → Hardware UUID
• Windows: Right-click the Start button, choose Terminal (or PowerShell), then paste (Get-CimInstance Win32_ComputerSystemProduct).UUID and press Enter.

Step 5: Purchase to continue

After 14 days, a license is required. Visit safaripedals.com to explore pricing and bundles.

macOS

• macOS 10.13 or higher
• Apple Silicon native (M1, M2, M3) and Intel supported

Windows

• Windows 10 or Windows 11

Plugin formats

• VST3
• AU
• AAX

All formats are 64-bit.

Audio demos

You can listen to interactive audio demos on each product page in our store.

Presets

V2 plugins include an all-new unified preset browser built directly into the plugin interface.

If your Safari Audio installer gets stuck or does not complete on Mac, follow these steps.

Step 1: Take a screenshot

Screenshot the installer when stuck - this helps support diagnose the issue faster.

Step 2: Access the installer folder

1. Open Finder.
2. Navigate to /Users/Shared/Safari-Pedals-Installer
3. Try installing each plugin separately from the individual files inside.

Step 3: Use the alternate installer

If the main installer still hangs, download the alternate Everything Installer from our Downloads page.

Step 4: Contact support

If the problem persists, email bar@safariaudio.com with your screenshot, macOS version, and any error messages shown.

Step 1: Download the installer

Go to the Safari Audio download page at safariaudio.com/pages/Downloads-Page and download the latest .pkg installer. The installer includes all Safari Audio plugins.

Step 2: Run the installer

Open the .pkg file. You can choose to install all plugins or select only the ones you need.

Step 3: Select plugin format

• VST3 - for Cubase, FL Studio, Studio One, Reaper, Ableton
• AU - for Logic Pro and GarageBand
• AAX - for Pro Tools users

Step 4: Install plugins

Click Continue and enter your Mac password when prompted. The installer copies the plugins to the default system locations.

Step 5: Default installation paths

Verify installation

Open Finder and navigate to the paths above. You should see .vst3, .component, or .aaxplugin files for the installed plugins.

Go to your user area and find the All Access Pass section. There you will find your serial number for all Safari Pedals plugins as well as all your partnership offers, webinars, and other perks.

1. Offline activation message

The plugin may temporarily fail to detect an internet connection even when you are online.

1. Minimize or close and reopen the plugin several times.
2. Click outside the plugin window or resize it — this can dismiss the offline prompt.
3. Be patient — activation timing varies; some plugins may take up to a minute.
4. Make sure your computer is connected to the internet during first activation.

2. Update the plugin version

1. Download the latest version from safaripedals.com/pages/Downloads-Page.
2. Follow the instructions in the included ReadMe file.
3. Enter your serial number when prompted.

3. Initial activation requirements

• Your computer must be online for the first activation.
• Open each plugin GUI at least once to ensure proper activation.
• After the initial activation, plugins work offline.

Need help?

Contact bar@safariaudio.com with the plugin name, serial number, and any screenshots or error messages.

Problem: You installed Safari Plugins but they don't appear in GarageBand.

Step 1: Quit GarageBand

Make sure GarageBand is completely closed before making any changes.

Step 2: Delete the Audio Unit cache

1. Open Finder and navigate to ~/Library/Caches/AudioUnitCache/
2. Delete all files inside (typically named com.apple.audiounits.cache).

Step 3: Reset Audio Units preferences (optional)

1. Navigate to ~/Library/Preferences/
2. Find and delete com.apple.audio.info.plist.

Step 4: Reopen GarageBand

Launch GarageBand — it will automatically rescan all Audio Unit plugins including Safari Plugins. The first launch may take longer than usual.

Problem: You installed Safari Plugins but they don't appear in Logic Pro or MainStage.

Step 1: Open the Plug-in Manager

Go to Logic Pro → Preferences → Plug-In Manager. Filter by manufacturer to find your Safari plugin.

Step 2: Rescan a plugin

If the plugin appears but is marked as failed, select it and click Reset & Rescan Selection.

Step 3: Reset all Audio Units

If the plugin doesn't appear at all, click Full Audio Unit Reset in the Plug-In Manager, then close and reopen Logic.

Step 4: Clear the Audio Unit cache

1. Close Logic Pro.
2. Open Finder and go to ~/Library/Caches/AudioUnitCache/
3. Delete com.apple.audiounits.cache.
4. Reopen Logic Pro. Restart your computer if needed.

Step 5: Verify plugin path

Safari Plugins for Logic use AU format. Confirm .component files exist in /Library/Audio/Plug-Ins/Components/. Reinstall via the Safari Pedals installer if missing.

Problem: You installed Safari Plugins but they don't appear in Ableton Live.

Step 1: Check plugin preferences

1. Open Live → Preferences → Plug-Ins (or Cmd + ,).
2. Make sure Use VST3 Plug-In System Folder is ON.

Step 2: Rescan plugins

Click Rescan in the Plug-Ins tab. For a deeper scan that clears Live's blocklist, hold Option while clicking Rescan.

Step 3: Force clear preferences

1. Close Ableton Live.
2. Open Finder and navigate to ~/Library/Preferences/Ableton/Live x.x.x/ (replace x.x.x with your version).
3. Delete Preferences.cfg, the Undo folder, and Template.als if present.
4. Reopen Live and repeat the rescan steps above.

Problem: You installed Safari Plugins but they don't appear in Cubase.

Step 1: Open the VST Plug-in Manager

Go to Cubase → Studio → VST Plug-in Manager.

Step 2: Verify plugin path

Click the gear icon. Confirm /Library/Audio/Plug-Ins/VST3/ is listed. Add it if missing.

Step 3: Rescan and check the blocklist

Click Rescan All. Go to the Blocklist tab - if your plugin is listed there, select it and click Reactivate.

Step 4: Clear the VST3 cache

1. Close Cubase.
2. Navigate to ~/Library/Preferences/Cubase [version]/Cubase Pro VST3 Cache/
3. Delete vst3blacklist.xml and vst3plugins.xml.
4. Reopen Cubase.

Step 5: Verify installation

Confirm .vst3 files exist in /Library/Audio/Plug-Ins/VST3/. Reinstall via the Safari Pedals installer if missing.

Problem: You installed Safari Plugins (VST3) but they don't appear in Studio One.

Step 1: Open plugin locations

Go to Studio One → Preferences → Locations → VST Plug-Ins. Verify /Library/Audio/Plug-Ins/VST3/ is listed. Add it if missing.

Step 2: Rescan plugins

Click Reset Blacklist and Remove Settings Cache, then run a manual scan. Restart Studio One.

Step 3: Clear cache manually

1. Close Studio One.
2. Navigate to ~/Library/Application Support/PreSonus/Studio One 6/x64/
3. Delete PluginBlacklist.settings and PlugInScanner.log.
4. Reopen Studio One.

Step 4: Try Rosetta mode (optional)

Right-click Studio One in Applications → Get Info → check Open using Rosetta. Restart and test plugins again.

Problem: You installed Safari Plugins but they don't appear in FL Studio.

Step 1: Open Plugin Manager

Go to FL Studio → Options → Manage Plugins.

Step 2: Verify plugin paths

Confirm these folders are included in the search paths:

• /Library/Audio/Plug-Ins/VST3/ (VST3)
• /Library/Audio/Plug-Ins/Components/ (AU)

Click Add path to add any missing folders.

Step 3: Rescan plugins

Under Scan Options, enable Rescan Previously Verified Plugins and Scan Plugins with Errors, then click Find More Plugins.

Step 4: Verify installation and restart

Confirm .vst3 or .component files exist in the folders above, then close and reopen FL Studio.

Problem: You installed Safari Plugins but they don't appear in Reaper.

Step 1: Open VST preferences

Go to Reaper → Preferences → Plug-ins → VST.

Step 2: Verify plugin path

Confirm /Library/Audio/Plug-Ins/VST3/ is listed. Click Add… and select it if missing.

Step 3: Rescan plugins

Click Clear cache/re-scan, enable Rescan previously failed plugins and Scan for new plugins on startup, then click OK.

Step 4: Clear VST cache file

1. Click Options → Show REAPER resource path in Finder.
2. Close Reaper.
3. Delete reaper-vstplugins64.ini.
4. Reopen Reaper - it will rebuild the plugin cache automatically.

Step 1: Download the installer

Go to safariaudio.com/pages/Downloads-Page and download the latest .exe installer. The installer includes all Safari Pedals plugins.

Step 2: Run the installer

Open the .exe file. Choose to install all plugins or select only the ones you need.

Step 3: Select plugin format

• VST3 - for Cubase, FL Studio, Studio One, Reaper, Ableton
• AAX - for Pro Tools users

Step 4: Install plugins

Click Next/Continue and follow the on-screen instructions. Default installation paths:

Step 5: Verify installation

Open File Explorer and navigate to the paths above. Confirm .vst3 or .aaxplugin files exist.

Step 6: Restart your DAW

Close and reopen your DAW and verify Safari Plugins appear in the plugin browser.

1. Offline activation message

The plugin may fail to detect an internet connection even when you are online.

1. Minimize or close and reopen the plugin several times.
2. Click outside the plugin window or resize it to dismiss the offline prompt.
3. Be patient - activation can take up to a minute.
4. Ensure your computer is connected to the internet during first activation.

2. Update the plugin version

1. Download the latest version from safaripedals.com/pages/Downloads-Page.
2. Follow the ReadMe instructions and enter your serial number when prompted.

3. Non-English Windows username

Activation issues can occur when your Windows username contains non-English characters.

1. Go to account.microsoft.com and sign in.
2. Open Your info → Edit name and change your name to English letters only.
3. Restart your computer for the change to take effect.

Need help?

Contact bar@safariaudio.com with the plugin name, serial number, and any screenshots or error messages.

Problem: You installed Safari Plugins but they don't appear in Ableton Live.

Step 1: Check plugin preferences

1. Open Live → Options → Preferences → Plug-Ins.
2. Make sure Use VST3 Plug-In System Folder is ON.

Step 2: Rescan plugins

Click Rescan in the Plug-Ins tab. For a deeper scan that clears Live's blocklist, hold Alt while clicking Rescan.

Step 3: Verify installation path

Confirm .vst3 files exist in C:\Program Files\Common Files\VST3\. Reinstall via the Safari Pedals installer if missing.

Step 4: Restart Ableton Live

Close and reopen Live. Safari Plugins should now appear in the Plug-in Browser.

Problem: You installed Safari Plugins but they don't appear in Cubase.

Step 1: Open the VST Plug-in Manager

Go to Cubase → Studio → VST Plug-in Manager.

Step 2: Verify plugin path

Click the gear icon and confirm C:\Program Files\Common Files\VST3\ is listed. Add it if missing.

Step 3: Rescan and check the blocklist

Click Rescan All. Check the Blocklist tab — if your plugin is listed, select it and click Reactivate.

Step 4: Clear the VST3 cache

1. Close Cubase.
2. Open File Explorer and navigate to C:\Users\%USERNAME%\AppData\Roaming\Steinberg\Cubase [version]\
3. Delete VST3PluginBlacklist.xml and VST3Plugins.xml.
4. Reopen Cubase.

Step 5: Verify installation

Confirm .vst3 files exist in C:\Program Files\Common Files\VST3\. Reinstall if missing.

Problem: You installed Safari Plugins (VST3) but they don't appear in Studio One.

Step 1: Open plugin locations

Go to Studio One → Options → Locations → VST Plug-Ins. Verify C:\Program Files\Common Files\VST3\ is listed. Add it if missing.

Step 2: Rescan plugins

Click Reset Blacklist and Remove Settings Cache, then run a manual scan. Restart Studio One and check the Instruments/Effects browser.

Step 3: Clear cache manually

1. Close Studio One.
2. Navigate to C:\Users\%USERNAME%\AppData\Roaming\PreSonus\Studio One 6\x64\
3. Delete PluginBlacklist.settings and PlugInScanner.log.
4. Reopen Studio One.

Problem: You installed Safari Plugins but they don't appear in FL Studio.

Step 1: Open Plugin Manager

Go to FL Studio → Options → Manage Plugins.

Step 2: Verify plugin path

Confirm C:\Program Files\Common Files\VST3\ is listed in the search paths. Click Add path to add it if missing.

Step 3: Rescan plugins

Under Scan Options, enable Rescan Previously Verified Plugins and Scan Plugins with Errors, then click Start Scan.

Step 4: Verify installation and restart

Confirm .vst3 files exist in C:\Program Files\Common Files\VST3\, then close and reopen FL Studio.

Problem: You installed Safari Plugins but they don't appear in Reaper.

Step 1: Open VST preferences

Go to Options → Preferences → Plug-ins → VST.

Step 2: Verify plugin path

Confirm C:\Program Files\Common Files\VST3\ is listed. Click Add… and select it if missing.

Step 3: Rescan plugins

Click Clear cache/re-scan, enable Rescan previously failed plugins and Scan for new plugins on startup, then click OK.

Step 4: Clear VST cache file

1. Click Options → Show REAPER resource path in Explorer.
2. Close Reaper.
3. Delete reaper-vstplugins64.ini.
4. Reopen Reaper - it will rebuild the plugin cache automatically.

Nope! Your presets are completely safe when installing a new version of any Safari Pedals plugin. You should be good to go after updating without losing any of your saved presets.

Mac

Delete the plugin files from the following folders:

Windows

Remove the plugin files from the same location they were installed:

1. Orders made directly through Safari Pedals

Purchases via the Safari Pedals website are automatically linked to your account. View plugins, download installers, and access serial numbers from your account dashboard.

2. Orders made through external providers

Purchases through third-party providers (resellers, marketplaces, etc.) cannot be linked to your Safari account automatically.

3. Lost or missing order information

1. Check if the purchase was made under a different email - payment methods sometimes adjust these automatically.
2. Locate your order confirmation number or receipt.
3. Contact support with your order number, name, email, and any confirmation screenshots.

4. Merging accounts or correcting email

If you used the wrong email or have multiple accounts, contact support with your preferred email and details of the other account(s). We will consolidate all purchases under your preferred email.

Contact support

Email bar@safariaudio.com or use the support button on the website.

Once purchased, you should receive an email containing your download links as well as your serial numbers for each plugin.

Looking for free trials?

You can download fully functioning 14-day demos here: safaripedals.com/pages/demo-download

Safari Audio plugins are officially supported in:

• Logic Pro
• Ableton Live
• FL Studio
• Pro Tools
• Cubase
• Studio One
• Reaper
• Bitwig
• GarageBand

Using a different DAW? Email Bar at bar@safariaudio.com.

You can transfer a purchased Safari Pedals license to another email address, provided the recipient has a Safari Pedals account.

How to request a transfer

1. Ensure the recipient email has an active Safari Pedals account.
2. Contact support with:
   • The serial number(s) or order details of the license to transfer
   • The recipient's email address

Limitations

• Only full orders can be transferred - partial transfers of individual plugins are not allowed.
• Licenses obtained through discounts based on a previous order cannot be transferred as duplicates.

Contact support

Email bar@safariaudio.com or use the support button on the website.

Each Safari Pedals plugin license can be activated on up to 4 computers.

Activation limit

When you try to activate on a new computer after reaching 4 activations, the plugin will prompt you to deactivate a previous machine directly from the new one.

Deactivating before reaching the limit

If you want to deactivate a computer before reaching 4 activations, you cannot do it yourself - contact Safari Pedals support to release the activation.

How to activate a new computer after reaching the limit

1. Attempt activation on your new computer.
2. When the "maximum activations reached" message appears, select a previous machine to deactivate.
3. After deactivation, complete activation on the new computer.

Contact support

Email bar@safariaudio.com or use the support button on the website.

Once purchased, you will receive your serial numbers via email.

Yes. V2 plugins run as separate plugin instances from V1.

What this means for you

• Your existing DAW sessions that use V1 plugins remain untouched.
• Old projects load smoothly with their original V1 settings.
• You can use V1 and V2 side by side.

Questions? Email Bar at bar@safariaudio.com.

Yes. Each license can be activated on up to 3 personal machines at the same time.

Example

• Your main studio computer
• Your laptop for mobile work
• One more personal machine

Need help with activations? Email Bar at bar@safariaudio.com.

No. Safari Audio plugins do not require:

• An iLok dongle
• iLok License Manager

Activation is done with your Safari Audio account or license key.

Of course! Our existing users are family to us. You should receive a unique discount code via email when upgrading to the All Access Pass.

As a valued Safari Pedals subscriber, you gain access to exclusive perks designed to enhance your music production experience. Some perks are available to all subscribers, while others are reserved for annual subscription members only.

How to use your perks

Next to each perk in your account, you will find detailed instructions on how to access and use it. Follow the steps carefully to enjoy the benefits seamlessly.

Need help?

If you experience any problem accessing a perk, contact Safari Pedals support:

• Use the Support button on the website
• Email bar@safariaudio.com

Safari Pedals is happy to support students and audio schools with exclusive discounts on our plugins.

How to request a student discount

1. Prepare proof of enrollment or affiliation with your educational institution. The document must include your name.
2. Contact support with your proof of enrollment to receive your exclusive discount code.

Educational institutions and collaborations

If you represent an audio school and are interested in a collaboration with Safari Pedals, send us a message with details about your school and your proposal.

Contact support

Email bar@safariaudio.com or use the support button on the website.

If you already own some of our plugins, you may be eligible for discounts to upgrade to V2 and complete your bundle and collection.

Check your personal V2 upgrade offer

The best way is to visit your upgrade page. It's personalized based on the plugins you already own:

View my upgrade offer →

The offer on that page is calculated automatically based on your account. Make sure you're logged in so your existing plugins are recognized.

If the offer doesn't seem to match your existing plugins and you think you should see something different, reach out to bar@safariaudio.com and we'll take a look.

Exclusive discount codes

• We also occasionally send exclusive discount codes to existing owners via email.
• If you received one, add the eligible V2 plugins or the V2 Everything Bundle to your cart and enter the code at checkout.
• If you can't find the email, check your spam and marketing folders, then contact support.